Welcome — we're glad you're here. Getting set up as a new patient is straightforward, and we've outlined everything you need to know below depending on your location and insurance.

The Process

Three steps to your first appointment

01

Complete your paperwork

New patient paperwork must be completed before scheduling — the same form works for every location and insurance type.

New Patient Paperwork →
02

We'll confirm your setup

Once we receive your paperwork, we'll get you set up in our system — including initiating any insurance processes on our end.

03

Schedule your first visit

Once confirmed, you'll be able to schedule your first appointment through our online scheduler or by contacting the office.

Coverage

Insurances we accept

Aetna

Aetna Health Plans, Aetna Better Health of Virginia (Medicaid), and Aetna Senior Supplemental Insurance.

Allied Benefit Systems

Anthem Blue Cross Blue Shield of Virginia

Healthkeeper plans.

Cigna Health Plans

Headway

Humana

Medicaid of Virginia

Medicare Part B of Virginia

Sentara Health Plans

TriCare

TriCare East Region and TriCare for Life.

United Healthcare / Optum

United Healthcare and OptumHealth Behavioral Solutions.

Don't see your plan listed? We also accept self-pay patients — contact us and we'll let you know if we can work with your coverage.
By Location

Getting started near you

Now Open

Newport News

760 Pilot House Dr, Suite B
Newport News, VA 23606

Complete new patient paperwork above, or email us to get started.

Email the office →
Now Open

Gloucester

7319 Martin St, Suite 3, Gloucester, VA 23061. Now open — complete the new patient paperwork above to get started.

Always Available

Telehealth

Available to patients throughout Virginia. Same paperwork process — just let us know you prefer telehealth and we'll set you up accordingly.

Common Questions

What new patients ask us

How long does the intake process take?

Most patients are scheduled within 1–2 weeks of completing paperwork, depending on insurance verification and availability.

What happens at the first appointment?

Your first visit is a full psychiatric evaluation — we'll review your history, discuss your goals, and begin building a care plan together. Plan for 60 minutes.

Do you prescribe controlled substances?

Yes, when clinically appropriate. All prescribing decisions are made thoughtfully with your full history in mind.

Do you offer therapy?

Our visits incorporate therapeutic conversation, but we are a psychiatric practice — not a therapy practice. We can help connect you with a therapist if needed.

What if I don't have insurance?

We accept self-pay patients. Contact us for current self-pay rates before getting started.

Can I do everything via telehealth?

Yes — telehealth is available for most visit types throughout Virginia. Some situations may require an in-person visit; we'll let you know if that applies.

Ready?

Take the first step

Complete your new patient paperwork and we'll take it from there.

New Patient Paperwork →